Operations

Under Operations are listed all the services the logged in user has been given access to. These can include:

• OneCallAccess
  • Ticket Notification Delivery
  • Summary Report Delivery
  • Management Tools (Service Operators Only)
• PositiveResponse
• Emergencies (Service Operators Only)
• Explore Your Data

Through each service, users and service operators can perform various functions and respond to the relevant enquiries. Please see detailed explanations of each service and how to use them below.

If you are a service operator, you will need to search for the company via the search bar at the top for each of these sections to see their details related to each service. All other users will not see the search bar as their logins will show only the notifications related to their company.